How are we doing?
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How are we doing?
Training
When was it?
How did you contact the office?
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In person
Email
IM
Phone
Website
Which office did you visit?
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Admissions
Bookstore
Bursar's Office
Campus Health Service
Campus Recreation
Dean of Students
Financial Aid
Graduate College
Human Resources
Parking and Transportation
Registrar's Office
Residence Life
Residency Classification Office
Other
Who helped you?
yes
no
N/A
Were you greeted immediately and warmly?
Did you have the person's undivided attention?
Was the person you spoke with able to assist you with your situation?
If not, did you understand why the person was uable to assist you?
Were you referred to someone who could help?
If referred, were you given a name and contact information?
Did the person helping you contact the office where you were referred?
How friendly was the person assisting you?
Extremely Unfriendly
Unfriendly
Somewhat Friendly
Friendly
Extremely Friendly
How helpful was the person assisting you?
Extremely Unhelpful
Unhelpful
Somewhat Helpful
Helpful
Extremely Helpful
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